Now that’s service!
Mark, our managing director was on his way to do a quote. He noticed a dog running loose in the street. He managed to get a hold of him and read the dog’s tag which read Tim and a phone number. He called the number and said, “This is Tim and I want to come home”. The owner laughed and said, “oh you must have my dog. Would you mind dropping him off? I live at such and such an address”.
At which Mark replied, “no worries, I’m on my way there anyway, this is the plumber to do your quote”.
Now that’s service!